Rosehill Online is processing returns in a more efficient manner. To begin the process you will need to access your invoice either by clicking the link on your paid invoice email notification OR by signing into the website, going to My Account dropdown, selecting My Account Home and on the left sidebar finding Invoices link. 

On the invoice on the top left you will see a Return button with a time clock beside it. The time clock keeps the Return Request button active for 7 days after pickup. So if you are past the 7 day return limit the Return Request button will be deactivated and a refund will not be accepted.